Ever finish with a customer and immediately hit a wall?
You sit down, pull up the CRM, and suddenly forget what your own name is. You check your texts, watch two TikToks, stare out the window… and before you know it, you’ve lost your rhythm.
You’re not tired — you’re unreset.
Most salespeople treat the time between customers like halftime at a little league game: disorganized, distracted, and full of sugary snacks (and maybe some trash talk about the last up).
But pros? They treat those 15 minutes like a pit stop. Quick, intentional, and essential.
That’s what this is: your 15-minute reset ritual to mentally and physically reload so the next customer gets your A-game — not your auto-pilot.
What Most People Do
Scroll until the next up appears
Complain to whoever’s nearby
Fidget with snacks, coffee, or email
Replay the last customer interaction without learning anything
It feels like recovery. It’s really just avoidance.
What You Should Do: The 15-Minute Reset
Use these seven steps to reset between customers. They’re short. They’re sharp. And they work.
📲 Your 15-Minute Reset Checklist
✅ Take Five Deep Breaths - In through the nose. Out through the mouth. Do it five times. Reset your nervous system and shake off whatever just happened.
✅ Quick Reflection - Ask yourself: What went well? What did I miss? What could I do better next time? No judgment. Just insight.
✅ Clean Your Space - Straighten your desk, shred any used worksheets, line up your pens. Your next customer doesn’t need to see the last one’s aftermath.
✅ Check for Missed Heat - Any texts, emails, or leads that need quick replies? Stay on top of hot opportunities. A quick response might revive a dead lead.
✅ Know What’s New - Anything fresh on the lot? Anything you forgot you had? A quick scan of inventory can spark ideas for the next customer.
✅ Visualize the Win - It’s cheesy AND it works. Close your eyes and picture the next successful sale from greet to keys. Athletes do it. You should too.
✅ Posture Check - Fix your body language. Shoulders back. Chin up. You don’t sell confidence slouched over a desk.
What To Do Right Now
Open the Notes app on your phone, copy and paste this checklist, and keep it handy. Make it your go-to between customers. It takes 15 minutes, but it sets you up to win all day long.
Final Thought:
Your customers remember how you made them feel. You don’t just need energy for the first one — you need it for the sixth.
This 15-minute reset is how you recharge in the chaos.
Use it. Own it. Make it a habit.
Reset. Refocus. Let’s go.